Oh no! That's annoying :/
If you have a tracking number, but there's no movement whatsoever, please contact us asap. Here are some reasons for why this can be happening:
Status: Pre-Shipment "Your package is on its way to a USPS facility":
- This means that your order is packed and ready, but it is still at our workshop and for some reason, it was still unable to ship out.
- Please contact us immediately to finishing fulfilling your order.
If your tracking number has some movement but it suddenly stopped tracking:
- National shipment please contact us ASAP. This is not normal.
- International order, please take note: First class tracking stops at the US border. If you want to track your order outside the US area, please select priority international