All pre-orders require full payment at the time the pre-order is placed. If the customer wishes to change or cancel their pre-order before shipment, we will refund the full amount paid. We have a no-hassle policy toward cancellations. If at any time prior to your items shipping you wish to cancel - or change - your order, simply go to your Speed Clothes account and do it yourself, no seed to contact anyone. We reserve ourselves the right to cancel any order for any reason at any time. We are under no obligation to obtain permission or acknowledgment from the buyer prior to cancellation.