There are a few questions you should do to yourself. For instance: Is this a pre-order? If so, stay mindful all pre-orders shipping dates are flexible and fulfillments will depend on our manufacturer's productivity.
If your package has a tracking number but it isn't shipped for at least a bunch of days, please contact us. If your purchase IS NOT a pre-order, but it wasn't fulfilled yet and it's taking longer than expected to ship, feel free to contact us!
All issues concerning shipping status should be addressed within 30 days of the original shipping date.